Northeastern University, Boston, MA | September, 2017 - Current

Instructor - Instructor: College of Professional Services, Master's & Undergraduate Programs - Project Management

• Work with Faculty Partners to delivery cutting edge education to our student leaders
• Instruct 6 or 12 week courses focused on project and program management
• Help students achieve a deep understanding of the tools and communication skills required to be successful in project management
• Responsible for all student interactions, coaching, lectures, and grades for my classes

Citizens Financial Group, Johnston, RI | November, 2018 - September, 2021

Vice President | Coach, Chief Scrum Master, Application Manager, Mgr Software Engineering - CitizensAccess.com

• Lead Agile transformation through 1:1 and team coaching for the Citizens Access product team
• Partner with Modern Operating Model and CAX town executive leadership to shape and launch multi vendor supported development and conversion development
• Champion and coach town members on back log creation, tool structure and usage, ceremony creation
• Coach town on criticality of communication and relationships internally and with partners
• Drive communication with a persistent Town management Scrum to handle hot topics and challenges
• Manage Citizens Access Town Scrum Masters (CSM duties for direct line and indirect colleagues
• Initiated town wide patterns and artifacts for EAT and town visibility, partner with PMO APM on execution
• Continually worked with internal and external partners on a scrum at scale delivery approach to keep velocity high while meeting numerous Citizens and vendor waterfall stage gates successfully
• Trained and coached new EO's and SM's as they joined the Citizens Access (CAX) town

Gurnet Consulting, East Providence, RI | September, 2017 - October 2018

Technical Program Manager - Citizens Financial Group, - Direct Bank (CitizensAccess.com)

• Worked closely with large third party partner and a dozen integrated ancillary systems to implement a new online bank
• Partnered with business management and leads for an on time successful MVP launch and future installs
• Continually worked with internal and external partners on a iterative delivery approach to keep velocity high while meeting numerous Citizens waterfall stage gates successfully
• Responsible for all technical aspects of the Citizens side implementation
• Closely managed Quality Assurance & Citizens technical development partners to successful implementation
• Outlined next steps to mature organization project management delivery
• Recommended vendor management techniques to increase communication and visibility

Program Manager - Amica Life, PMO - Portfolio Rationalization

June, 2017 - December, 2017

• Implemented a Portfolio Dashboard for management team and organization visibility
• Created standard project status reporting to increase communication and measurement
• Created portfolio tracking tools for resource and portfolio dependency challenges
• Increased communication of the portfolio and its health by creating KPI's for the management team
• Performed project management organizational capabilities assessment
• Outlined next steps to mature organization project management delivery
• Suggested numerous governance and best practice methods to increase the maturity growth in the delivery organization
• Recommended vendor management techniques to increase communication and visibility

Webster Consulting Group, Woburn, MA | June, 2016 - February, 2017

Program Manager - Veolia North America, Sulfur Acquisition

• Built and managed a project team that planned for constant change and frequent roadblocks that acquiring a company can provide on a consistent basis
• Delivered a multisite nation-wide merger and acquisition with SAP integration and dozens of chemical plant support software packages
• Initiated, procured, and managed vendor development teams and software contract negotiations
• Communicated at the highest level of the firm and ensuring our contractual delivery date was met on-time
• Led technology evaluation/discovery of SAP & non SAP applications through implementation for a .5 Billion chemical acquisition
• Created and support release governance and change control guidelines put in place to work as one team between business goals, vendor management challenges, and technology limitations
• Facilitated daily team scrum meetings and provide dashboard KPI's for executive awareness on an adhoc, daily, or weekly basis
• Implementation Planning: Created a plan & successfully executed a 15 person (3 teams), two weeks, 7 plants, multi nationwide sites of SAP & 64 support software packaged for an on time go live cut over

Fidelity Investments, Smithfield, RI | April, 2012 - May, 2016

Director Program Management - Portfolio Delivery Execution, Agile Coach, and Product Management

• Responsible for the successful delivery and execution of an annual 50 million dollar Retail Managed Accounts product roadmap across two dozen technology partners
• Directly managed workforce planning responsibility and daily direction for 27 employees.  Responsible for all components of talent acquisition and management as it relates to the delivery teams I am responsible for.
• Distributed agile effort across 8 time zones, four locations and three companies. Scrum Master/Agile Coach (Personal Investing)
• Relationship manager responsibilities for several Fidelity partners consisting of outside technology vendors and staffing firms
• Trained, organized and launched two agile release trains and six agile teams
• Disrupted pre-existing scrum development process to increase team productivity and quality
Mentored participants, in all roles, at the portfolio, value stream, program and team levels
• Evaluated existing agile maturity of scrum teams on the project, built growth plan per team (six on project)
• Challenged with new scrum teams that were failing iteration goals, restructured iteration size, length, and backlog grooming process to increase velocity and success
• Adjusted estimation sessions to include the full scrum team, not just some development resources
• Increased visibility on the backlog with frequent grooming sessions ensuring proper epics and stories existed
• Partnered with Product Owners to be trained and understand their role in how to interact with the team better
• Collaborated and partnered with internal and external technology and business teams daily on the application of new technologies, methods, and concepts to recommend applicability to the business operation
• Influenced, navigate, and work across multiple business and technology units
• Provided Agile SDLC and Project Management methodology leadership across multiple project teams
• Negotiated contracts and service level agreements with these firms, while ensuring all commitments are followed
• Facilitated business alignment as a senior representative and relationship manager to business partners as well as external vendors
• Participated in ongoing strategic organizational and financial planning
• Provided technical, methodological, and leadership guidance, training and coaching to other team members for performance and career development
• Consulted and coached others on effective project risk management practices, tools and techniques based on project complexity and size.

Senior Project Manager / Release Manager

February, 2001 - June, 2010

• Managed implementation of a 25 million dollar wall street initiative to support new Option Symbology for Fidelity:
• Provide Daily Triage and resolve for key issues with the project across multiple organizational facets
• Facilitate weekly updates to Senior Leadership teams across the firm on progress and status
• Manage over 180+ installations of software code into production (2009 numbers)
• Analyze cross project dependencies, application changes, and project drivers for software releases
• Managed offshore resources both in India & Ireland during ~400k projects
• Oversaw scrum team implementations for monthly installs
• Senior Member of the FIIS Project Management Best Practice committee to foster Agile in our teams
• SIPM Mentoring program - mentor junior associates
• Used influential collaboration skills to consult with business partners, direct development, and support team members in successful agile and waterfall methodologies for web and desktop software implementations
• Assessed project and software release risk and report to Sr. Management bi weekly reporting
• Created and support release governance meetings and implementation models for technology organization
• Established and maintained collaborative partnerships with offshore teams for accurate on-time deliverables
• Lead semi-annual internal and external Audit requests inquiries for critical web and mainframe platforms
• Facilitated and provide meeting materials for all weekly and daily release meetings (50+ participants average)

Natixis Global Asset Management, Boston, MA | June, 2010 - April, 2012

Assistant Vice President -PMO Office, Agile Coach, & IT Governance Implementation and Management

• Provided leadership and direction in a developing PMO office using Agile Methodologies
• Shaped the Mobile Strategy for CRM applications and their mobile implementation
• Coached Development teams to create a backlog and scrum dynamics for marketing technology work
• Program Managed CRM and literature application for the iPad with scrum development methodology
• Consistently managed relationships and varying needs between internal and external stakeholders; internal and external executive management, IT, QA, professional services teams, and development
• Created and support release governance and change control guidelines put in place to work as one team between business goals, vendor management challenges, and technology limitations
• Championed firm wide ITIL V3 standards in Change, Incident, and Release Management processes
• Product Management experience in defining product roadmap and manage resources in delivering the scope items within designated timelines
• Lead senior management in the Implementation across their departments of successful project management best practices and tools
• Audit liaison for technology application, trading, and process audits
• Responsible for IT Governance with a focus on implementing sustainable Asset Management and IT Governance policies
• Initiated and lead project life cycle collaboration amongst the senior staff for the IT portfolio